C444 casino FAQ — All Your Questions Answered Here

No. Under c444 casino's rules, each person may only register one account. Attempting to open multiple accounts may result in all accounts being suspended and any deposited balance being forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address — an OTP will be sent within seconds. Use that OTP to set a new password. The entire process takes under 3 minutes.

Initial registration only requires mobile number verification. However, to make large withdrawals, you will need to complete KYC using your national ID or passport. This ensures the security of your account.

To close your account, contact the support team. Before submitting your request, make sure your balance is zero and there are no pending withdrawals. We support responsible gaming — a temporary self-exclusion option is also available if you need it.

The minimum deposit is 300 BDT and the minimum withdrawal is 500 BDT. Maximum single-transaction limits for deposits and withdrawals depend on your VIP tier. VIP members can transact higher amounts.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 15 minutes. Bank transfers may take up to 24 hours, and crypto withdrawals between 1–3 hours. Slight delays may occur during peak hours.

c444 casino does not charge any deposit or withdrawal fees. However, your mobile banking provider (such as bKash or Nagad) may apply a small transaction fee based on their own policies.

If your deposit has been pending for more than 15 minutes, contact support via live chat. Have your transaction reference number and amount ready. Our team will verify and resolve the issue promptly. In most cases, the delay is caused by a temporary issue with the bank or MFS network.

The wagering requirement for the welcome bonus is 20x the bonus amount. For example, if you receive a BDT 1,000 bonus, you must place a total of BDT 20,000 in bets before making a withdrawal. The same requirement applies to winnings from free spins. Full terms and conditions for all promotions can be found on the Promotions page.

Yes, c444 casino offers regular reload bonuses and cashback deals for members on a daily and weekly basis. Special bonuses are also available for major cricket and football matches. Check the Promotions page regularly for all the latest updates.

Yes, most bonuses have an expiry date. The welcome bonus must generally be used within 30 days. Free spins expire after 7 days. Any unused bonuses are automatically cancelled once they expire.

Yes. All games at c444 casino are verified by independent third-party auditors. A Random Number Generator (RNG) ensures that every game outcome is completely random and fair. Live Casino games are streamed live with real dealers.

Yes, c444 casino is fully mobile-friendly. All games can be played directly from the browser on both Android and iOS devices — no separate app download required. For an even better experience, you can install our app, which loads faster and supports push notifications.

Most slots and table games are available to play for free in demo mode. No real money is required in demo mode, and any winnings cannot be withdrawn — it is for practice only. Live Casino and Sports Betting are not available in demo mode.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. Both OTP via mobile number and Google Authenticator are supported. With 2FA active, you'll need to enter an additional code at each login, making your account significantly more secure.

Change your password immediately and notify c444 casino support. Our security team will lock your account and launch an investigation. It is also advisable to update your mobile banking PIN at the same time.

For any complaints, please contact us via Live Chat first. If the issue remains unresolved, write to [email protected] with full details — we aim to respond within 24 hours. For serious matters, our formal complaints procedure will be followed.

c444 casino operates under an international gaming license. We follow responsible gaming principles and provide services exclusively to adults aged 18 and above. Read our terms and conditions for full details.